Clear Info Group

The way communications should be™

Clear. Accessible. Simple. Effective.™

 

When was the last time you organized, rewrote, and redesigned your letters, invoices, statements or other correspondence – or at least evaluated them for efficacy? 

 

  • Leverage our CASE Method to save money, save time, and create a better customer experience – the way clients large and small have for 25 years.

Achieving these goals demands that you present your information as clearly as you can – otherwise, your intended audiences won’t readily understand what you’re trying to say, and won’t readily engage with you by buying something, quickly paying their bills, or even remaining loyal to your brand.

 

Avoiding this outcome requires adopting and applying a standardized approach to every piece of communication you produce – this way your audiences receive information that is as clear, accessible, simple, and effective as they can be. To help you with this, we’ve distilled our thinking into just 10 easy-to-follow recommendations: our Ten Commandments of Clear Communication.

How we help

We exist solely to support you as you seek to maximize the efficacy of your communications and the business benefits you receive from them. In whichever market you operate, we can and will help you:

  • Increase your sales through effective cross-marketing
  • Shorten the time to  receive payment by uncomplicating your invoices
  • Reduce the number of calls you receive from confused customers by simplifying your messaging
  • Reduce the number of communications you have to manage, update, and otherwise maintain
  • Reduce your printing and mailing costs by rewriting and redesigning hard-copy materials so they require fewer pages
  • And more!
  • Financial Services
  • Utilities
  • Healthcare
  • Telecom
  • Insurance
  • And more!

What we do

Achieving the clearest communication possible requires much more than copy-editing, or graphic design, or color selection. Rather, it demands deftly combining these with the disciplines described below, plus decades of experience to really make it all sing. Our ability to serve you in all of these ways is what makes us, us.

Plain Language / Content Review

Plain, clear, grammatically correct writing, is essential to easy, immediate comprehension. Written content must support the purpose of the information conveyed and must be relevant to the reader.

Usability Testing

A successful solution includes usability testing. Testing with the people who directly interact with the communication using the In-Depth Interview (IDI) method is the only proven way of finding out how people think and act.

Information Design

ID includes the best practices of plain language, graphic design, usability, accessibility and psychology. To be successful, the communication must make it easy to find, understand and take action on information.

Speaking Engagements

We are available for speaking engagements. We have a wealth of experience and we would be happy to share our knowledge with your audience. We can tailor our talks to suit your needs.

Contact us for more information

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